He's a retailer and the manufacturer has got nothing to do with you. You are not claiming under warranty, you are returning faulty goods. Contract with hydro shop
Go to their website, find same/similar fan controller and ask him which fans they are for exactly.
Last killer blow, ask him why RVK say speed can be controlled by phase angle control in their specifications
You are willing to overlook his lies in attempt to deny you rights providing he offers a full and unconditional refund
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