I'm really glad you guys told us about the postman signing for it himself.
With 2 of you plus someone elsewhere, we can see that it probably happens way more often than it should.
I can't tell you how many people in the UK have said they didn't get their seeds, but Royal Mail's site shows it as signed for.
I don't usually do the regular customer service thing where I'm answering random emails, but I do fill in sometimes.
I only had one lady who had really got her seeds & just didn't know where they were - her daughter signed for them & didn't tell her.
You guys have done a service for a lot of people. We usually resend anyway, but I'm sure we've put people through some unnecessary grief first.
Sherry
EDIT: And thanks for the nice review. I'm always forgetting to say thanks if I have something else to say too. I'm kind of a social retard about things like that.
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