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Thread: Purse IO - Absolute pile of...

  1. #1

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    Exclamation Purse IO - Absolute pile of...

    Thought I would give Purse IO a try, as they promise discounts on Amazon. The plan was that, I spend bitcoins via them, they somehow pay Amazon and I get the thing that I had ordered.

    HOWEVER...

    That did not go according to plan. AFTER I had placed the order, they wrote back to say that it was out of stock and had cancelled my order.

    Whatever, I thought. These things happen, it's okay, just refund me....

    Nope, no refund.

    I had to manually extract the bitcoins that I had paid, send that back to my own wallet so of course minus the transaction fees. So in a simple attempt to make use of a discount, PURSE IO had costed me money, through.

    It's been about an hour and the bitcoins have not yet hit my wallet. This Purse IO is just well and truly *PANTS*.
    One Love, and Mon The Talk!
    The Six L Rule: No Smell, No Tell, No Sell,
    And mind those deci-BELS

    May we all cross the line safe and sound, time after time, everytime.


    FORUM RULES

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  3. #2

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    That's a shame... but, sometimes, you have to try these things.....
    It's Not What You Know, It's What You Can Prove

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  5. #3

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    The whole crypto space is awash with scammers and chancers. It's a pity because there is huge potential there but it's still like the wild west. They'll eventually be sifted out over time hopefully.

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  7. #4

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    Thanks, chaps. The refund has cleared but I am down a buck. It's not so much about that one dollar, but the principle.

    It was their fault and they could have at least sent me a $5 coupon to sweeten the deal to say "sorry we eff'ed up." I mean, it's not even like I would use them again LOL!! But it really should have been a gesture on their part, I mean, chances are, they won't "lose" that $5 bucks because they had so eff'ed up that they had lost a customer.

    But no. Not a $5 coupon only applicable to the next purchase, not even a man-droid to say, "sorry, is there anything else you would like?" Not a reply to my query sent them via their built in app.

    N-O-T-H-I-N-G.

    Even those dodgy shops abroad try to suck up and give you a fake smile. This "PURSE IO" might be a company based in California, but this low level of customer service really takes the cake.

    Explains a lot why they DO NOT have a rating on their Facebook.

    Sigh.

    Use them at your own peril.

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  9. #5

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    LMAO to add insult upon injury, this email came through just now:

    [Grammar Nazi-hat on]

    "Hello,

    Your money was returned to you balance immediately after order cancellation. Then you have withdrawn you BTC. Please address any other questions to us if you need help. Thank you!"


    What gives them the right to stick my money into a "Balance", what's worse, YOU BALANCE?

    If the money is not in my wallet it is not in my wallet! What is so hard to grasp?

    I have little tolerance for scatological attitude and an absence of command of the language written when it comes to customer service. An email like that confirms my thoughts on this company: AVOID THEM LIKE THE PLAGUE.

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  11. #6

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    if it sounds to good to be true........its usually the case light up a fatty and chill bach.

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  13. #7

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    Quote Originally Posted by Captain Beefheart View Post
    if it sounds to good to be true........its usually the case light up a fatty and chill bach.
    LOL, That Purse thing didn't even sound THAT good!! But live and let live.

    No fatties to light up... waiting for the Jack Herer to dry for the next batch of oil.

  14. The Following 3 Users Say Thank You to Valentina For This Useful Post:

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  15. #8
    Macky Guest

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    Buy and Hodl BTC coin mate, only spend alt coins. Mon the DGB for number one lol

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  17. #9

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    Yeah, it is not a good time to spend Bitcoins, realistically. TBH I think it might fall some more before it goes up again.

    I have a few pennies of Ethereum, but they don't amount to much, other than its mining which supplies heat to dry my herb!!

  18. The Following 3 Users Say Thank You to Valentina For This Useful Post:

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  19. #10
    Macky Guest

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    Mine DigiByte mate, that coin has potential

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