Robbing ba#%*!ds!!!!!
They wound me up so much the other day I feel they deserve to have a post about them.
So I’ve got 3 K5 LED’s, two of which have faulty fans in them causing them to overheat and switch off. 2 out of 3? Bought from different places. Crazy bad luck or what?
I don’t have a warranty as I never got them from a shop. So I rang them up and asked if I could buy some spare fans from them which they said they wouldn’t do. Fair enough, I get it........Sort of. So I then asked if they could just tell me the name of the connector so I can source it myself which they again refused to do.
They basically expect me to pay over £150 to send them the lights, charge me for the parts (plus a percentage) and charge me an extortionate rate for fixing them and returning them to me. If I knew the connectors it would literally cost me a couple of quid.
I think it’s disgusting that they will allow me to spend hundreds of pounds just to make a few quid on a repair not to mention being without the lights for at least a couple of weeks. I know it’s all about profit etc but that’s not on in my opinion.
I told them I’d rather throw it away than do that on principal
Rant not over. But paused for now.
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