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Thread: Critical Customer Care - Come visit us in London and get a special treat!

  1. #11

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    Good morning LSC
    Is there parking there???
    Have I asked you about dominion seed company and the chances of you getting them in stock
    Atb
    Redz
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  3. #12

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    Quote Originally Posted by British green View Post
    I'm no chasing freebies. Just like to meet like minded peeps and especially friendly ones.


    in a green and pleasant land
    I respect that, not saying you do, but we'd still be happy to give you something as well as have a few words with you

    Quote Originally Posted by redisiel View Post
    Good morning LSC
    Is there parking there???
    Have I asked you about dominion seed company and the chances of you getting them in stock
    Atb
    Redz
    Hey rediesel, yes there is a private parking for our customers. And I don't think you asked me about these seeds, but I will definitely note it down and see if we can get our hands on them!

    Jacob

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    AND (30-03-19), British green (30-03-19), GEORGE (30-03-19), redisiel (30-03-19), Valentina (01-04-19)

  5. #13

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    Quote Originally Posted by LondonSeedCentre View Post
    I respect that, not saying you do, but we'd still be happy to give you something as well as have a few words with you


    Hey rediesel, yes there is a private parking for our customers. And I don't think you asked me about these seeds, but I will definitely note it down and see if we can get our hands on them!

    Jacob
    Excellent. I’m only 20 minutes away well this time of day a hour or so let me know how you get on with that and I I’ll see if I can arrange a visit one Saturday morning
    Stay blessed
    Redz

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  7. #14

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    Quote Originally Posted by redisiel View Post
    Excellent. I’m only 20 minutes away well this time of day a hour or so let me know how you get on with that and I I’ll see if I can arrange a visit one Saturday morning
    Stay blessed
    Redz
    Cool. Well, I did a bit of research and will try to get in touch with these guys. Their seeds seem to be pretty hard to get... I will make sure to let you know if we will be able to get them or not!

    Jacob

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  9. #15

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    Dear Jacob,
    What an excellent spring offer - thanks to THC Talk for promoting it and the LSC for providing it.
    I am fortunate enough to live only 5 miles from your lovely store.
    The store where the only time seeds did not emerge, they were quickly replaced by your polite and informed staff. Thank you.
    Did you replenish your stocks of trippy Gorilla yet? If so I look forward to being there before the deadline and reaping the benefits in time.
    You once sold me Barneys Farm gorilla glue photoperiod when I asked for autos. After 60 days of no flowers Barb and I figured what happened, developed a separate area and allowed the ladies to become what they would. They ended up producing over 6oz per plant of the finest smoke this side of the Atlantic and made for a very happy Christmas. They also made me remember how much better PP's are, again Thank you.
    So, great stains from great breeders, polite and helpful staff (so long as you speak about a "collection" and never cultivation), they always gave free seeds and now, more free seeds, free stuff and a discount! We're gonna need a bigger tent.
    Your quality earnt my loyalty but your generosity makes it well placed.
    Thanks LSC.
    Tom&Barbara

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  11. #16

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    Quote Originally Posted by Tom&Barbara View Post
    Dear Jacob,
    What an excellent spring offer - thanks to THC Talk for promoting it and the LSC for providing it.
    I am fortunate enough to live only 5 miles from your lovely store.
    The store where the only time seeds did not emerge, they were quickly replaced by your polite and informed staff. Thank you.
    Did you replenish your stocks of trippy Gorilla yet? If so I look forward to being there before the deadline and reaping the benefits in time.
    You once sold me Barneys Farm gorilla glue photoperiod when I asked for autos. After 60 days of no flowers Barb and I figured what happened, developed a separate area and allowed the ladies to become what they would. They ended up producing over 6oz per plant of the finest smoke this side of the Atlantic and made for a very happy Christmas. They also made me remember how much better PP's are, again Thank you.
    So, great stains from great breeders, polite and helpful staff (so long as you speak about a "collection" and never cultivation), they always gave free seeds and now, more free seeds, free stuff and a discount! We're gonna need a bigger tent.
    Your quality earnt my loyalty but your generosity makes it well placed.
    Thanks LSC.
    Tom&Barbara
    Hello there. Thank you for your feedback, Tom and Barbara. I passed it on to the rest of our team. We really appreciate your support and are pleased to hear about your previous experiences with us! Regarding the Trippy Gorilla beans, 10 pack is available for the same day dispatch and 5 pack for 24hrs dispatch. If you want the 5 pack just give us a call beforehand and we will get it ready for the collection

    Jacob
    Last edited by LondonSeedCentre; 16-04-19 at 02:19 PM.

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  13. #17

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    Quote Originally Posted by LondonSeedCentre View Post
    just give us a call beforehand and we will get it ready for the collection

    Jacob
    But you never answer your phone. I have called 22 times today to try and ensure my order can be fulfilled as yesturday when somebody did answer they told me to call back today as the items were not currently in stock.
    This is not supposed to be the hard bit.
    Jacob please help.
    Tom&Barbara

  14. #18

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    Quote Originally Posted by Tom&Barbara View Post
    But you never answer your phone. I have called 22 times today to try and ensure my order can be fulfilled as yesturday when somebody did answer they told me to call back today as the items were not currently in stock.
    This is not supposed to be the hard bit.
    Jacob please help.
    Tom&Barbara

    They could be having an extended bank holiday....You could always contact via PM here.


    Regards BL

  15. #19

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    Jacob,
    they answered the phone. Said the offer was finished. I mentioned the 10% before the 30th April and they said okay, I mentioned the free seeds they said ONLY the free seeds I would have got from my over £100 purchase, I menioned the grinder, they said NO. So I mentioned again the free seeds you stated would be free for turning up and they put the phone down on me.
    Now nobody is answering again.
    Have all the staff been replaced or had strokes?
    Though this may be the at the edge of legal shopping I still expect a decent level of service and certainly not the sort of service I would expect from a £10 bag dealer in Soho.
    I wonder how Howard would feel about this shoddy state of affairs?
    Fix this.
    Tom&Barbara

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  17. #20

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    So it seems the phones are broken and while most of the offers have finished they will still honour the seeds and 10%.
    Sadly it took all the fun out of it and created a rather poor taste.
    I will collect my order as that is only fair but it will most probably be my last visit.
    Nice costs the same as arrogance gets rewarded.
    Good Day To You.
    Tom&Barbara

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