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Thread: Seed bank question. The vault.

  1. #1

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    Default Seed bank question. The vault.

    Alright guys. Has anyone used the vault to order seeds from at all. I used them this time and Iv waited a couple weeks. Still nout arrived yet. Phoned 3 times no answer text the number got a reply asking order number and nout at all since. Anyone else experienced anything like that with them. Will be avoiding next time.

  2. The Following 4 Users Say Thank You to Uv123_4 For This Useful Post:

    2wasted (10-02-20), G' (12-02-20), GEORGE (06-02-20), TeamVault - The Vault (10-03-20)

  3. #2

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    That is poor service mate.

    I see that they advertise around the place, so I'd expect them to be more customer orientated - a shame that they appear to be sub standard, especially when posts like yours will be pulled up by Google for ever & a day when people are figuring out if they deliver good service

    I have dug out their email address for you - [email protected]
    It's Not What You Know, It's What You Can Prove

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  5. Default

    Damn that is terrible customer service..sorry to hear this has happened to you Uv123_4

    I've gone through similar situations myself not with seedbanks specifically but with other companies and a few times, I noticed when I phoned nobody ever answered the phones or emails...now I only purchase from a store if there is a number so after that happened I started actually phoning up the numbers they were showing to MAKE SURE they were answering them before purchasing.


    I hope you get a swift resolution.

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  7. #4

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    Quote Originally Posted by M_C View Post
    That is poor service mate.

    I see that they advertise around the place, so I'd expect them to be more customer orientated - a shame that they appear to be sub standard, especially when posts like yours will be pulled up by Google for ever & a day when people are figuring out if they deliver good service

    I have dug out their email address for you - [email protected]
    I know. Bit of a shame. Will give them a email. Cheers for that. Any seed banks anyone can recommend ?

  8. The Following 7 Users Say Thank You to Uv123_4 For This Useful Post:

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  9. #5

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    I use Royal Queen Seeds, based in Holland and took 5 days for my delivery to arrive. Ive brought 5 seeds and got a free seed, grinder, poster and 2 stickers aswell as a handy 2020 calendar.

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  11. Default

    Quote Originally Posted by Uv123_4 View Post
    I know. Bit of a shame. Will give them a email. Cheers for that. Any seed banks anyone can recommend ?
    Check out this handy list of our sponsors ;

    • Herbies Head Shop - No discount code but do update their section with special offers and discount from time to time.

    • Gorilla Seeds - I think you need to contact them here for a discount code.

    • Ali Bongo! - Also no permanent discount code but check their section for updates.


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  13. #7

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    i have sent him a pm and waiting for a reply lol

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  15. #8

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    Update. I heard back from the vault. They couldn’t have been more helpful. Admitted my package must have been lost so replaced my order plus freebies and received it tonight with 5 rqs northern lights autos. So pleased with that anyway.

  16. The Following 7 Users Say Thank You to Uv123_4 For This Useful Post:

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  17. Default

    Quote Originally Posted by Uv123_4 View Post
    Update. I heard back from the vault. They couldn’t have been more helpful. Admitted my package must have been lost so replaced my order plus freebies and received it tonight with 5 rqs northern lights autos. So pleased with that anyway.
    Glad to read they sorted this out with you in the end Uv123_4

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  19. #10

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    Glad they came thru in the end Uv123_4, i had 1 bad experience with a seedbank and from then i stick to sites recommended on here, discount codes are nice too Btw love the avatar, nice to see a fellow scot on here
    I am everyone and i am no one.


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